FAQs

When will I be advised of my stand number?

A final confirmation email will be sent to the primary registrant approximately 12 weeks prior to Expo. This will include a link to the interactive floorplan showing your site number and location.

What Height & Thickness Are the Partitions?

2.3m high by 40mm thick. Partition widths vary from 600mm to 1200mm.

What Is the Exhibition Plaza?

The Exhibition Plaza is an uncovered concrete area situated outside near the main entrance to the Expo. It is a place to display branded vehicles, food trucks, caravans or other large display equipment to increase your exposure at Expo and give your brand the opportunity to make a great first impression. We will send out an email to all primary contacts asking for expressions of interest for the Exhibition Plaza closer to the time.

How many visitors do you expect to come to Expo?

  • In 2023 we had 375 Exhibitor stands and just over 5,000 visitors. Just over 1,500 were from Foodstuffs stores, just under 700 from Support Office and just under 3,000 were Exhibitor staff.
  • Day 1 is traditionally the busiest day with around 60% of total attendees coming through.

When is the earliest we can have stock delivered?

Friday 28 February from 12:00 – 4:00pm with prior approval from BOH manager, otherwise Monday 3rd March from 8:30am. Please ensure you use the Expo delivery label templates.

When is the earliest we can begin setting up our stand?

  • Exhibitors with large stands and/or heavy equipment are encouraged to commence set up on Monday 3rd March in the afternoon by prior arrangement with the Organiser and Owner, for all other Exhibitors the venue will be open at 7:30am on Tuesday morning. Set up can begin anytime from then and continue into the evening if necessary, by arrangement.
  • The Expo begins at 8:30am on Wednesday and 9:00am on Thursday with Exhibitor access to the venue from 7:30am.

What security will be in place?

A 24-hour security patrol will be in place from midday Monday 3rd March until the closure of the Expo on the Friday morning.

Will there be chilled and frozen storage?

Shared chilled and frozen containers will be available for use on site. These need to be booked in advance by completing the chilled and frozen storage fields in the ‘Storage’ mandatory field option in the Exhibitor Portal. A charge may apply.

Is there anywhere to hold meetings?

Yes, there are various networking spaces around the venue. There will also be an Exhibitor Lounge with refreshments and seating for when you need to put your feet up.

What rubbish and recycling facilities will be available?

  • There will be stations positioned in each hall with 4 bins each: Recyclable (plastics 1-7, tin and aluminium), Glass and Land fill for attendees to use. Claudelands cleaners will periodically monitor and empty these bins.
  • Exhibitors are responsible for removing all rubbish and recycling from their stand. There will be large rubbish and recycling bins at the back of the halls for exhibitor use. Please flatten all cardboard boxes before placing them in the recycling bins.
  • Fat and oil disposal drums will be provided.

What do I do with stock that is surplus to our needs at the conclusion of Expo?

  • The Organiser and Owner will arrange for it to be donated to local charities. Exhibitors are asked to carton the stock where possible and deliver it to the designated area in each Hall for collection (all chilled items must be returned to the chillers or freezers).
  • Alternatively, for non-perishable stock Exhibitors may make arrangements with individual stores to purchase the surplus stock.

What is the latest we can leave our stock to be picked up?

The venue must be cleared of ALL stock and displays no later than 12:00pm on Friday 7th March. This includes stock that is left in the refrigerated and frozen containers—any stock that is left in these after 12pm Friday will be donated to local charities.

What happens on 'Wholesale Day'?

This is still our normal show day two with added attendees coming through with our Gilmours Account Managers. They will be walking the Expo floor talking to their wholesale suppliers with some of their main customers.

What do I need to do or bring for Wholesale Day?

This is an opportunity to bring your wholesale account managers onto the Expo floor on Thursday 6th March so they can answer any questions. You can also use the chance to show your wholesale offering if this differs a lot from the usual supermarket offering. There won’t be any ‘purchasing’ this is purely a networking and relationship building opportunity.

Who do I contact if I have a question not covered here?

Please email: nationalevents@foodstuffs.co.nz